User research and user testing

How to do user research

User research doesn't have to be loads of time, but you do have to know how to do it well. It is focused on understanding the problems users are facing. Something as simple as 15 minute calls with users/potential users can help you to gather data.

How to do user research video by CAST

• Usability testing 101 by the Neilson Norman Group

How to ask the right questions

• Asking good user interview questions by NCVO and Neontribe

• 5 ways to ask the perfect question, by Jeff Haden

Remote user testing options

• Ways to involve users remotely by Joe Roberson

User research frameworks

How to Set Up a User Research Framework by Nikki Anderson